Mamma Mia 2023 - Voting Terms and Conditions
Ref: MM/SS/LD/20231207/1164
MAMMA MIA! I HAVE A DREAM (FINAL) VOTE: VOTING INTERACTION INFORMATION
Voting method and cost:
Viewers in the UK, Isle of Man and Channel Islands may vote for which contestant(s) they wish to win the competition as specified in the Mamma Mia! I Have A Dream programme (the “programme”) by one of the following methods:
Phone: Dial the premium rate ‘09’ number for the chosen contestant(s) as stated in the programme and listen to the recorded message which confirms the vote. Each phone vote costs 35 pence plus your network’s access charge. The total cost will be dependent on your network operator. Viewers can find out more information about the amount that their mobile operator will charge them by visiting https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/how-much-does-a-phone-call-really-cost but the Promoter and producers of the programme recommend that for the most up to date charges viewers enquire directly with their mobile network operator.
Mobile short dial codes (“MSDC”) (also known as voice short codes): UK mobile users dial the 7-digit number which is the MSDC for the chosen contestant(s) as displayed in the programme and listen to the recorded message which confirms the MSDC vote. Each vote via a UK mobile to a MSDC costs 35 pence. MSDC voting is only available from a mobile phone. It is not possible to vote by calling the MSDCs from a landline or via any other method. Call charges may apply if the number is mis-dialled but is a valid number. The Promoter gives no warranty that the MSDC service will be available, legal or appropriate for use in locations outside the UK.
Online: go to www.itv.com/vote or www.stv.tv/vote (the “website”) and follow the instructions there. You will be required to register on the website before being able to vote. More information about how to register can be found here. There is no charge when voting via the website, although internet service provider’s fees may apply when you access the internet. The voting window will close as indicated in the programme. Any votes unused by the end of the voting window will be lost. More information about online voting is available here.
If there are technical or other issues with the PRTS, MSDC or online votes, the Promoter and the producers of the programme reservee the right to discount the PRTS, MSDC or online votes (as applicable) and announce the result of the vote without including those affected votes, or to include the votes up to the point of failure.
The Promoter is unable to confirm the integrity of and is not responsible for any vote services promoted outside the UK, Channel Islands and Isle of Man or for any unofficial voting methods as these are not within their control. Votes must not be sent in through agents or on behalf of another person, and viewers cannot submit votes as an agent of any other person. The Promoter and the programme producers reserve the right to discount votes if they have reasonable grounds to suspect they have been made from outside the UK, Channel Islands and Isle of Man, from unofficial third-party voting services or otherwise in breach of any applicable terms and conditions.
If for any reason there is a discrepancy between the numbers advertised on air and those given on any other platforms, then the numbers on air will prevail and the vote shall proceed on that basis.
Please note it is not possible to vote via any method not stated in these terms and conditions.
Opening/closing times:
Voting opens and closes on Sunday 10 December 2023 as specified in the programme.
Voting restrictions:
Viewers voting on the website are limited to five (5) votes per registered mobile number. Viewers voting via Phone and MSDC may vote as many times as they like, however the Promoter believes that any votes for one contestant, which are received from any one recognised number in excess of six hundred (600) votes, are deemed to be designed to excessively manipulate the outcome of the vote and are unfair to other users and other contestants. Therefore, if you vote for one contestant more than six hundred (600) times, the Promoter and the programme producers reserve the right to disqualify any votes made above that number, having regard to all the circumstances and information available at the relevant time. The Promoter and/or the programme producers may in their sole discretion contact voters who have voted in excess of the permitted levels.
Voting results:
Viewers will vote for their favourite female and/or male contestant. The female and male contestants with the most votes will be declared the winner of the competition.
Any variation on the format of elimination as set out in these terms and conditions will be announced in the programme and such format as announced in the programme will prevail.
The producers of the programme and/or judges may in their discretion reintroduce a contestant seen in earlier stages of the competition which was previously eliminated by the judges.
Contingencies
In the event of a tie, the judges' decision will determine which contestant(s) win the competition.
If any of the contestant(s) are unable to perform or are prevented from performing fully in the programme for any reason including without limitation medical reasons, then the producers of the programme will in their sole discretion decide whether that contestant(s) will continue in the competition, ask that contestant to re-perform, end that contestant’s participation in the programme, or reintroduce a contestant seen in earlier stages of the competition who was previously eliminated by the judges, having regard to all circumstances and information available to them at the relevant time. The producers of the programme will in their sole discretion determine if another contestant(s) may be allowed to enter the competition. If one of the contestants is unable to take the winning role for any reason, the remaining contestant for that role would win the role by default.
If the outcome of the vote cannot be reasonably determined because of a technical failure or for any other reasons beyond the programme producer’s or ITV’s reasonable control the judges’ decision will determine the outcome.’.
If the vote is cancelled, then the judges will decide on the outcome of the vote. Any decision by the judges or by the Promoter and producers will be final.
Promoter or ITV: ITV Consumer Limited, ITV White City, 201 Wood Lane, London W12 7RU
ITV's General Competition, Prize Draw, Vote and Poll Terms and Conditions also apply. To view these, please click here.