Women are more likely to be overcharged at garages - here's how to steer clear
Research shows 77% of women don't trust garages - ITV News' Consumer Editor Chris Choi breaks down how to avoid getting a worse deal for work done on your car.
Customer Service
Latest Stories
New British Gas billing system leaves angry customers with multiple bills a day
One customer received more than 300 bills over a couple of months, as ITV News' Consumer Editor Chris Choi and Deputy Content Editor Liz Little report.
'Serious work' for Jersey Post to improve customer satisfaction
An in-house survey has found that 62% of islanders are 'satisfied' with the speed that mail is delivered to and from the UK.