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Dr Hilary's Text Santa surprise

She makes you feel like you're her only patient

Julia, one of Rachel's former patients

The build up to Text Santa's Christmas Jumper Day on Friday 18 December has begun on Lorraine. Text Santa gives hope to families in difficulty this Christmas and has been ITV's annual charitable appeal since 2011.

This year, 100% of all donations will be split between Macmillan Cancer Support, Make-A-Wish UK and Save the Children. We're focusing on Macmillan Cancer Support, which provides medical, practical and emotional support to people affected by cancer.

Today, Dr Hilary surprises Macmillan skin cancer nurse specialist Rachel in Ipswich, who is much loved by her patients and colleagues.

Catch up with Lorraine on The ITV Hub

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Weekdays 9am