Refunds, delays and no-shows - your consumer rights explained
Are you still waiting for an online lockdown purchase to arrive? If you are, you're not alone.
With retailers unexpectedly facing a demand that rivals Christmas, it’s not surprising that delivery complaints rocketed by 159% last month. But you still have your rights when it comes to orders that have gone AWOL.
Consumer lawyer Dean Dunham is here to explain your rights and answer your questions.