Judge Rinder lays down the law in new book
These are authentic cases, the rulings are real and final
Since the first series aired on ITV last year, Judge Rinder has become known for his flamboyant turn of phrase, biting quips and no-nonsense handling of small-claims quarrels involving everything from flea-ridden dogs to undesirable mobility scooters.
Now on its third series, the outspoken barrister has turned his talents to writing - Robert Rinder is here to talk 'Rinder's Rules', his new book to help ordinary people with their everyday legal dilemmas.
One of the big problems is that people make the law far too complicated
Everybody should be able to understand the law, yet people make very basic mistakes, according to Judge Rinder.
If you have a consumer complaint it's about identifying the right person to talk to, making sure you say the right things to that person to get across your complaint and understanding what your basic legal rights are.