PCC Tony Hogg slams non-emergency service

Devon & Cornwall Police's non emergency phone service has been described as 'unacceptable' by the Police & Crime Commissioner.

According to a report from Tony Hogg, one in five callers are having to wait twenty minutes to be dealt with. He also described the technology used by the force as 'not fit for purpose'. The Police say they're having to make some difficult choices. Chief Inspector Jim Nye says responding to the calls can take time.

Devon & Cornwall Police's non-emergency phone service has been described as 'unacceptable' by the Police & Crime Commissioner.

According to a report from Tony Hogg, one in five callers are having to wait twenty minutes to be dealt with. He also described the technology used by the force as 'not fit for purpose'. The police say they're having to make some difficult choices.