Bristol Airport passengers hit by second day of delays

Queues at Bristol Airport on Monday 28 August. Credit: BPM Media

Passengers at Bristol Airport are facing a second day of delays and disruption after a "technical issue" hit UK air traffic control systems.

While the technical issue has been resolved, Bristol Airport says there is ongoing flight disruption for its passengers on Tuesday 28 August.

According to the airport's website, four arriving flights and three departing flights have been cancelled. However, passengers have reported as many as 17 flights have been delayed or cancelled - despite being listed as operating as normal on the airport's website.

Bristol Airport, easyJet and Jet2 have been contacted for clarification.

People have also reported issues with easyJet's flight tracker, claiming it is showing flights left or are due to depart as normal even though they have actually been cancelled.

Bristol Airport arrivals - cancellations and flight delays so far

  • Belfast International - easyJet - EZY 224 - 9:45 cancelled 

  • Glasgow - easyJet - EXY 202 - 10:00 cancelled 

  • Amsterdam easyJet - EZY 2922 - 10:15 cancelled 

  • Inverness - easyJet - EZY 246 - 14:20 cancelled 

  • Kos - Jet2.Com - LS 1848 - 22:10 - delayed until Wednesday 30 August

  • Heraklion - Jet2.com - LS1832 - 22:40 - delayed until Wednesday 30 August

Bristol Airport departures - cancellations and flight delays so far

  • Alicante - easyJet - EZY 2723 - 10:15 - cancelled

  • Venice Municipal - easyJet - EZY 2831 - 10:35 - cancelled 

  • Inverness - easyJet - EXY 245 - 11:00 - cancelled

  • Kos - Jet2.com - LS 1847 - 13:15 - delayed until Wednesday 30 August

  • Heraklion - Jet2.com - LS 1831 - 13:40 - delayed until Wednesday 30 August


What has Bristol Airport said?

"Airlines are proactively managing the situation and since yesterday they are cancelling flights in advance," a Bristol Airport spokesperson said.

"While the NATS technical issue has been resolved, customers can expect ongoing flight disruption today as the airlines work to return to normal the flight operations.

"Customers are advised to contact their airline for the latest flight information."

The latest statement from easyJet

ITV News West Country asked easyJet how many flights had been cancelled or delayed from Bristol but a spokesperson for the firm did not specify the number.

Instead, they said: “While the majority of our flying programme is operating as planned today, the knock-on impact of yesterday’s UK ATC systems failure means that some flights this morning were unfortunately unable to operate.

"We notified customers in advance, providing them with options to transfer their flight for free or receive a refund to help them rearrange their plans.

“While this is outside of our control, we apologise for the difficulty this has caused for our customers and we remain focused on doing all possible to assist and repatriate them as soon as possible at this very busy time of year.

“We recommend that all passengers continue to check their flight status on our Flight Tracker for real-time information before travelling to the airport.”

Jet2 has cancelled more flights on Tuesday 29 August.

The latest from Jet2

Jet2 is telling customers due to travel to go to the airport "as normal" unless told otherwise.

In a statement, the firm said it has cancelled some outbound flights today and has contacted all affected customers.

"They will of course receive a full refund," they added.

"We are extremely sorry to have to take this decision however the ATC disruption left us with no other choice.

"Customers due to travel today should travel to the airport as normal unless we advise otherwise and continue to monitor flight information on our website.

"For customers due to return to the UK, our teams are working tirelessly to provide hotel accommodation and we will be adding extra flights on top of our scheduled programme to bring our customers’ home.

"We would of course like to apologise to everyone that is affected by this situation, which is unfortunately completely outside of our control, and await the outcome of the CAA National Air Traffic Services investigation into what happened."