Report slams care at mental health ward
Betsi Cadwaladr University Health Board has been criticised for the standard of care at a mental health ward of Ysbyty Glan Clwyd in Rhyl.
Report gives family's accounts of care on health ward
The family of one patient on Tawel Fan ward of the Ablett Unit at Glan Clwyd Hospital described what they saw as 'like a zoo'.
The report also details one occasion when a patient was complaining of discomfort in their arm. The report says the response from staff was 'Oh [the patient] did complain of a painful arm, but we didn't take much notice really.'
After being taken to A&E, a broken wrist was diagnosed.
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Ablett Unit report: Five key recommendations
Here are some of the key recommendations from the report into the care of patients on the Ablett Unit at Glan Clwyd Hospital.
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Some treatment 'shocking, inexcusable and unacceptable'
The Chief Executive of Betsi Cadwaladr University Health Board, Professor Trevor Purt has apologised for 'letting patients down'