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British Airways resumes full flight schedule

British Airways has said it will operate a full flight schedule from both Heathrow and Gatwick airports on Tuesday, the first time it has done so in days after a global IT crash caused hundreds of flights to be cancelled and delayed.

However, the airline admitted a "significant number of customers" are still without their luggage following the disruption which began on Saturday. Here is the latest:

  • The global glitch on Saturday affected 75,000 passengers worldwide
  • Many passengers missed flights or their planes were grounded
  • In addition to delays, some passengers reported the airline had also lost their luggage
  • Experts predict compensation costs could top £100 million
  • Computer blackout blamed on "power supply issue" and is not thought to be the result of a cyber attack
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More Heathrow cancellations cause travel chaos

Passengers slept on the floor of Heathrow Airport on Sunday night. Credit: ITV News

Travellers face more cancellations at Heathrow on the third day of disruption since the IT glitch.

Display boards showed some flights cancelled, including planes to Copenhagen and Amsterdam.

The other cancellations were domestic flights to Glasgow, Aberdeen, Manchester, Leeds Bradford and Dublin.

While a number of weary-looking passengers filled the benches by departures, for the majority check-in seemed to be going smoothly.

All passengers whose flights have been cancelled should not travel to the airport unless they have already rebooked onto another flight. Passengers looking to re-book flights should go to BA.com.

We have mobilised additional Heathrow colleagues to assist passengers at the terminals and give out free water and snacks. We are working hard with British Airways to reunite passengers with their bags as soon as possible.

We are very sorry to any passengers whose journeys have been affected.

– BA
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British Airways resumes full flight schedule

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