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British Airways resumes full flight schedule

British Airways has said it will operate a full flight schedule from both Heathrow and Gatwick airports on Tuesday, the first time it has done so in days after a global IT crash caused hundreds of flights to be cancelled and delayed.

However, the airline admitted a "significant number of customers" are still without their luggage following the disruption which began on Saturday. Here is the latest:

  • The global glitch on Saturday affected 75,000 passengers worldwide
  • Many passengers missed flights or their planes were grounded
  • In addition to delays, some passengers reported the airline had also lost their luggage
  • Experts predict compensation costs could top £100 million
  • Computer blackout blamed on "power supply issue" and is not thought to be the result of a cyber attack
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BA chief apologises 'profusely' for passenger hardship

The Chief Executive of British Airways has apologised "profusely" to passengers who experienced "hardship" over the weekend as flights were cancelled after an IT glitch.

Alex Cruz denied the outsourcing of British Airways jobs was to blame for a "catastrophic" IT failure that brought the airline's operations to a halt.

He further offered assurances that no customer data or any list, including terror watch lists, had been compromised by the glitch.

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