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British Airways resumes full flight schedule

British Airways has said it will operate a full flight schedule from both Heathrow and Gatwick airports on Tuesday, the first time it has done so in days after a global IT crash caused hundreds of flights to be cancelled and delayed.

However, the airline admitted a "significant number of customers" are still without their luggage following the disruption which began on Saturday. Here is the latest:

  • The global glitch on Saturday affected 75,000 passengers worldwide
  • Many passengers missed flights or their planes were grounded
  • In addition to delays, some passengers reported the airline had also lost their luggage
  • Experts predict compensation costs could top £100 million
  • Computer blackout blamed on "power supply issue" and is not thought to be the result of a cyber attack
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British Airways: Power supply issue source of IT failure

The baggage chaos at Heathrow Airport Credit: Chris Ship

British Airways says it believes a "power supply issue" was the cause of a global IT failure that grounded scores of flights today.

It is feared that it could take days for services to return to normal and clear the backlog of passengers.

Chief executive Alex Cruz said: "We believe the root cause was a power supply issue and we have no evidence of any cyber attack."

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