The boyfriend of a teenager who had her leg amputated after The Smiler ride crash said Alton Towers should have known there was something wrong with the ride.
Joe Pugh, who was on the rollercoaster with his girlfriend, Leah Washington, at Alton Towers, was giving his views nearly two weeks after the crash that left his knees shattered.
Alton Towers has said it accepts "full responsibility" for The Smiler rollercoaster crash and will provide compensation for all 16 people injured.
Merlin Entertainments, which owns the theme park, said it had written letters which were hand-delivered to the 16 people or to their families.
It said compensation claims will be dealt with "swiftly and sensitively".
The boyfriend of a teenager who had her leg amputated after a rollercoaster crash says the theme park should have shut down the ride.
Details of the rides that have been halted and what to do if you have tickets for Alton Towers.
A man who witnessed the rollercoaster crash at Alton Towers told ITV News he raised concerns about a carriage on the track but was ignored.