A Christmas attraction backed by celebrity interior designer Laurence Llewelyn-Bowen is due to reopen today after being swamped with complaints.
The Magical Journey at the Belfry Hotel in Sutton Coldfield, Birmingham, shut down after just one day following gripes it was unfinished, had "rubbish presents" and "chav elves".
Children were left in tears at 'The Magical Journey' near Sutton Coldfield, which parents claimed 'ruined the magic of Christmas'.
The Christmas grotto, which was backed by the designer Laurence Llewelyn-Bowen, was forced to close after just a single day following hundreds of complaints.
ITV News Corespondent Ben Chapman reports:
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