Some passport interviews suspended amid backlog
Interviews for first-time applicants for passports have been suspended in London as staff struggle to deal with the 30,000 backlog of applications, the Home Office has said.
Interviews for first-time applicants for passports have been suspended in London as staff struggle to deal with the 30,000 backlog of applications, the Home Office has said.
The Passport Office is so "inundated" with calls that "you can't speak to anybody", a frustrated member of the public told ITV News today.
Speaking outside the headquarters in Liverpool, another told ITV News the only option available to book a renewal appointment was in Belfast.
The Home Office has outlined how people who are facing delays to their passport renewal can get it fast-tracked for free.
If you are worried about your passport application not being ready ahead of your holidays, there are a few options available to you.
Photos shown to ITV News appear to reveal the scale of the backlog at the Passport Office, amid staff claims of "blind panic".