Report outlines 'lack of compassion' at Leeds hospital

The second part of a report that ruled Leeds General Infirmary's children's heart unit is safe, outlined the experiences of 16 families who complained about care their children received at the unit, prompting six to have their child's treatment transferred to another centre.

• One mother said she felt pressurised into having an abortion, which was against her Muslim beliefs
• A bereaved parent told the investigators: "We were given no support by the staff after Annie died. We were given a leaflet. Nobody asked how we were getting home in the early hours of the morning."

• Another described how a book had gone missing in which their son had been writing about his experiences before his death. "It was like losing another part of him," the parent said. "They [staff] didn't seem bothered ... We had been going to Leeds for 10 years and no-one has rung to see how we are."

Read: NHS Trust 'sincerely apologises' to families