Energy firms 'faster switching'
Energy minister Ed Davey has set out new measures the government claims will give consumers more control, including making it possible to switch suppliers within 24 hours.
Energy minister Ed Davey has set out new measures the government claims will give consumers more control, including making it possible to switch suppliers within 24 hours.
While politicians talk of "putting consumers in control" of the energy market, many such customers will be forced to cut back on heating this winter.
"I'd love them to live in one of them blocks ... for just a day, two days, just to see how hard it is," says Jason Smith, a resident of one tower in Birmingham referred to locally as the "ice block".
ITV News' Consumer Editor Chris Choi met other residents of one street in the city to see how they are dealing with rising energy prices:
New measures making it easier for customers to switch tariffs aimed at helping curtail energy price hikes for consumers have been slammed.
Switching your energy company or tariff can save money on your bills, and also drive competition in the market bringing further savings.
Energy Secretary Ed Davey will reveal details of a new annual review of the energy market, but will stop short of requesting a full inquiry.