SSE record £10m mis-selling fine
Energy giant SSE is to be fined £10.5 million for mis-selling in what would be the largest-ever penalty imposed on a supplier, regulator Ofgem said.
Energy giant SSE is to be fined £10.5 million for mis-selling in what would be the largest-ever penalty imposed on a supplier, regulator Ofgem said.
A spokesman for M&S Energy has admitted that some of its customers were affected by SSE mis-selling, but insists the number accounts for less than one percent of the total:
We are aware that today’s announcement by Ofgem regarding SSE may have unfortunately affected less than 1 per cent of M&S Energy customers.
SSE has apologised unreservedly to those affected and has taken significant action to remedy the situation and ensure this will not happen again.
Anyone who believes they may have been affected should contact SSE directly as soon as possible.
The company refused to reveal exactly how many customers were affected, but said it was a "very small number".
We speak to one of those who was actually doing the selling. He left the job because he found he had to 'take advantage of a human being.'
A guide to some of the options open to you as a consumer if you believe you have been mis-sold to by SSE or any other energy company.
Ofgem's £10.5m fine imposed on SSE is the biggest ever authorities have imposed on an energy supplier.