Hester gives up RBS bonus
Stephen Hester, the boss of Royal Bank of Scotland, has said he will not take his bonus this year after IT problems left thousands of customers struggling
Advice for NatWest customers who receive fake emails
Police are warning NatWest customers that they may be targeted by fake emails designed to play on their anxiety following recent technical problems at the bank. This is the advice being given if you receive such an email:
- Do not click on any links in the scam email
- Do not reply to the email or contact the senders in any way
- If you have clicked on a link in the email, do not supply any information on the website that may open
- Do not open any attachments that arrive with the email
You can also report the incident to the police Action Fraud service by calling 0300 123 2040 or by using their online reporting tool.
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RBS apologise - but patience has run out
The bank said "We appreciate the patience that has been displayed".... let me inform them, that patience has run out.
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RBS boss on NatWest problems: 'A corner has been turned'
The chief executive of NatWest's owner RBS, has said that "a corner has been turned" as it deals with the fallout of an IT meltdown.
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NatWest guide: What to do if you're affected
NatWest customers faced further chaos today almost a week after the bank's computer glitch. But what should you do if you're affected?