East Coast: the facts and figures

Here are some key facts and figures about East Coast main line rail company.

It has been announced that a consortium involving Virgin Trains and Stagecoach will run the East Coast main line franchise from next year.

• Passenger journeys have increased by 1.1m in the past five years.
• Journeys between Scotland and London have increased by 23%.
• Customer satisfaction has increased from 89% in 2009 to 91% in 2014.
• Revenue has increased from £581.3m in 2008-2009 to £652.6m to 2013-14.
• East Coast invested £48m since 2009.
• The taxpayer has received £1 billion back in premium payments and profits.
• In partnership with Network Rail, redeveloped Newcastle station through an £8.6 million investment
• East Coast - based in York - employs 2,800 people based at stations, depots and offices from London to Inverness.
• East Coast’s Highland Chieftain service is Britain’s longest single continuous train journey operating daily between London and Inverness, a distance of 581 miles, and taking 8 hours and 6 minutes.
• Since the spring of 2011, East Coast has been recognised by numerous industry organisations, and the Company has been the recipient of 55 such awards