Durham Tees Valley Airport announces 'significant' improvements

Durham Tees Valley Airport has announced a number of plans for improvements Credit: Durham Tees Valley Airport

Plans for 'significant improvements' to passenger facilities at Durham Tees Valley Airport have been announced today, 18th May.

The first phase of a major investment programme will be completed by the end of September, involving extensive remodelling of the departure lounge, providing free unlimited Wi-Fi, together with designated work stations and charging points, and improved retail services under a new ‘Xpress’ brand.

Improvements plans at the airport Credit: Durham Tees Valley Airport

The second phase, which could start as early as the autumn, will see furtherimprovements, including the return of tax-free shopping and a major upgrade of the business lounge area.

In addition, there will be a revamp of the Airport’s Privilege Membership Club with exclusive discounts and offers for travellers and, as part of the drive to provide the best level of customer service, staff will be undertaking a World Host Accreditation training programme.

Robert Hough, Chair of Durham Tees Valley Airport said:

Plans for the departure lounge Credit: Durham Tees Valley Airport

Warner Rootliep, General Manager for Air France KLM in the UK & Ireland said:

The airport says there should be minimal disruption for customers whilst theimprovement work is underway.