Virgin Trains' Newcastle expansion to create jobs

Cllr Nick Forbes at Newcastle Contact Centre Credit: Virgin

Virgin Trains has announced 45 new jobs at its call centre in Newcastle. The company plans to expand the site by 50 per cent.

Up to 45 additional jobs will be based at its Customer Solutions Centre as it brings its web support team in-house.

Around 85 employees already work at the centre, which is within Virgin Money’s Headquarters, in Gosforth.

The Leader of Newcastle City Council, Councillor Nick Forbes, opened the centre in September 2016.