Welsh Ambulance Service

New data has show there were 1,964 incidents of verbal abuse against emergency workers in Wales between April 2019 and December 2023.

Gwyn Griffiths, 73, is retiring as a paramedic after 50 years of service.

Of the 414,149 calls to the ambulance service last year, 68,416 were not a life-or-death emergency – an average of 188 calls a day.