Customers fight British Gas billing errors - how to check your credit score
British Gas has referred itself to the Information Commissioner over its handling of customer data, ITV News can reveal.
British Gas has referred itself to the Information Commissioner over its handling of customer data, ITV News can reveal.
An ITV News investigation has revealed how British Gas told a customer he was more than £196,000 in credit.
British Gas customers have contacted ITV News with customer service concerns as the company completes the move of 7.5 million accounts to a new billing system.