Under UK law, those affected by flight delays or cancellations have legal rights which oblige airlines to provide support.

What are my rights if my flight is delayed or cancelled?

The inquiry into the disaster found it took more than four hours to fix a password issue with an engineer who was working from home.

Remote engineer with password issue contributed to air traffic control failure

The Ryanair boss urged Martin Rolfe to step down and ‘allow someone competent’ to take over, following further disruption at Gatwick Airport.

Ryanair boss calls for air traffic control CEO to go following disruption

Aurigny passengers were left confused and frustrated after their Exeter to Guernsey flight returned to its departure airport as the island's runway was closed.

Flight diverted to UK after trying to land 90 seconds late in Guernsey

The meltdown at Hampshire-based Nats led to hundreds of flights being cancelled. 

Review of air traffic control meltdown at Nats will consider cost to airlines

Dozens of arrivals and departures were affected on Thursday evening, with passengers advised to contact their airline.

Flight disruption due to lack of staff in air traffic control at Gatwick

The number of flights serving Gatwick Airport was restricted because of what the airport blamed on short notice staff sickness.

Thousands of airline passengers hit by fresh air traffic control cancellations

The air traffic control failure which left tens of thousands of people stranded was a "one in 15 million" occurrence.

Air traffic chaos report finds cause 'that had never been encountered before'

Holidaymakers were hit by bank holiday travel delays after a UK air traffic control failure meant flight plans had to be input manually by controllers.

Travel chaos caused by 'flight data received' by air traffic services

Craig and Grace Leach-Smith along with their seven-year-old son were left stranded in Gran Canaria after their flight back to England was grounded.

Couple placed in 'unsanitary' accommodation after holiday flight cancelled

A newlywed couple have described their honeymoon 'nightmare' after the British air traffic control meltdown left them stranded in the wrong country,

 

Tarik Rami and Beatriz Oliveira, of Feltham, west London were married in Lisbon, Portugal at the weekend.

 

They were planning to spend a week in South Africa followed by a further seven days on the Indian Ocean island of Mauritius.

 

But their honeymoon flight to Johannesburg via London was grounded by a massive computer failure at the UK's National Air Traffic Services (NATS).

 

British Airways rebooked them on to new flights via Paris, but they arrived in the French capital to discover there was no record of the booking.

 

Tarik Rami and Beatriz Oliveira's honeymoon flight to Johannesburg was grounded by a massive computer failure at the UK's National Air Traffic Services.