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Lloyds Banking Group customers hit by card problems
Customers of banks including Lloyds, TSB, Halifax and Bank of Scotland were left unable to withdraw cash, after two Lloyds Banking Group servers went down. A spokesperson says the issue is now resolved and the backlog is being cleared.
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- ITV Report
Customers hit by bank card problems
Lloyds Banking Group: IT problems now resolved
A spokesperson for Lloyds Banking Group has said the IT problems encountered earlier are now resolved.
Online and telephone banking were unaffected by the problems.
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TSB: Cause of banking problems now fixed
The CEO of TSB has tweeted that the cause of the banking problems are now fixed but added that it will take a while to clear the backlog.
Two out of seven servers down at Lloyds Banking Group
A Lloyds Banking Group spokesperson has told ITV News that two out of seven of the banking group's servers have gone down, which has led to customers being unable to withdraw cash or use their debit cards.
Your comments: Lloyds banking group's card problems
Ursula Lyons found the card problem "annoying and embarrassing", after experiencing issues at a cash point and accessing her online banking account.
But Tracy Pomphrey said: "Myself and my mum had our TSB cards declined in Asda, it was extremely embarrassing. Although we could go out to the cash machine outside and withdraw the cash!"
Hayley Jane said: "People saying they are glad they're with other banks, but they have all had this problem at some stage - Natwest had this problem last year for ages!!"
TSB boss apologises for technical difficulties
TSB CEO Paul Pester has tweeted his apologies to customers experiencing problems withdrawing money and paying with debit cards:
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Lloyds Banking Group 'working hard' to resolve issues
Lloyds Banking Group say it is "working hard" to resolve the issues customers are experiencing with ATMs and debit cards.
TSB: Technical issues affect all Lloyds banking group
TSB has apologised for the issues the bank is experiencing with its ATMs and debit cards. They added that the technical issues have impacted on all Lloyds Banking Group brands:
TSB customers voice frustrations on Twitter
TSB customers have taken to Twitter to express their frustrations after having their debit cards declined in stores. The bank has apologised on Twitter for the inconvenience after reporting issues with its ATMs and debit cards:
TSB reports issues with its ATMs and debit cards
TSB has apologised on Twitter following issues with ATMs and debit cards:
Latest ITV News reports
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Customers hit by bank card problems
Customers of banks including Lloyds, TSB and Halifax were left unable to withdraw cash, after two Lloyds Banking Group servers went down.