Hospital waiting times 'under-recorded by three weeks'

Some hospitals are failing to accurately monitor how long thousands of their patients are waiting for treatment, a National Audit Office report has found.

Live updates

NHS Confederation: Waiting times are 'creeping up'

The average waiting time for patients receiving treatment in hospital "is creeping up" but remains within their targets, the NHS Confederation's chief operating officer has told BBC Radio 4's Today programme.

Average waiting times are increasing a bit but they are not increasing by a huge amount and 90% of people are being seen in the target time.

If the average waiting time is creeping up, then it shows there is pressure on the system and we need to take a look at that and make sure that things are done to deal with that.

– Matt Tee, chief operating officer of the NHS Confederation

Advertisement

NHS director: Waiting times issues 'must be addressed'

Bill McCarthy, NHS England's director of policy and strategy, said:

NHS England firmly believes it is essential to have accurate information provided in a timely way to ensure better care for patients.

The NAO rightly points out where there are problems with data and these must be addressed.

All parts of the NHS have their role to play in ensuring data is collected and recorded accurately including trusts, auditors regulators as well as those who oversee the commissioning of care including Clinical Commissioning Groups and NHS England.

'Under-recording of three weeks wait per patient'

The National Audit Office report reviewed 650 orthopaedic patient waiting times across seven hospital trusts.

"More than half of these were not supported by documented evidence or were incorrectly recorded," it said.

In 281 cases, waiting times had been correctly recorded and were supported by documented evidence.

But in 202 cases, waiting times were not supported by enough evidence to say whether they had been correctly recorded.

And in a further 167 cases, there was "evidence of at least one error, leading to under and over-recording of waiting time".

"There was an overall under-recording of three weeks (mean) per patient," it concluded.

Hospital waiting times 'mis-recorded', study finds

Some waiting time data was dismissed as unreliable. Credit: ITV News

Some hospitals are failing to accurately monitor how long thousands of their patients are waiting for treatment, a report has found.

Research by the National Audit Office (NAO) discovered trusts in England were often "mis-recording" data, with some saying either patients waited less time than they did for treatment, or longer.

NHS targets say 90% of admitted hospital patients should start their treatment within 18 weeks.

Of those patients who do not need admitting to hospital, 95% should be seen within 18 weeks of referral by their GP.

Back to top