Diabetes care 'failing'

The Department of Health has been accused of failing to deliver a standard level of care to diabetes patients across England, 11 years after they were set.

A report by the National Audit Office has revealed a wild regional variation in care.

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'Doctors admitted they knew nothing about diabetes'

Jade White was diagnosed in January with diabetes, she had lost weight and visited her GP several times without the condition being spotted.

She became frustrated and went to a walk-in centre where she was immediately diagnosed and sent to A&E.

Jade has also told ITV News that while in hospital doctors admitted to her that they knew nothing about diabetes.

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Only half of people getting proper diabetes care

In some regions, only 6% of sufferers received the recommended levels of care compared to 69% in the highest-achieving primary care trusts (PCTs), a National Audit Office (NAO) report found.

Report reveals diabetes care lottery Credit: Hugo Philpott/PA Wire

Across England only half the number people with diabetes received the recommended standards of care in 2009 to 2010.

Head of the NAO points to failing by the Department of Health

The DH (Department of Health) has failed to deliver diabetes care to the standard it set out as long ago as 2001. This has resulted in people with diabetes developing avoidable complications, in a high number of preventable deaths and in increased costs for the NHS. The expected 23% increase by 2020 in the number of people in England with diabetes will have a major impact on NHS resources unless the efficiency and effectiveness of existing services are substantially improved.

– Amyas Morse, head of the NAO

Burstow: 'No excuse' for poor diabetes care

There is no excuse for delivering anything but the best diabetes care. Nice (National Institute for Health and Clinical Excellence) guidance and Quality Standards set out what good care looks like. By exposing poor practice and shining a light on best practice, we are determined to drive up standards for everyone. We are already working on a new outcomes strategy covering long-term health conditions and are committed to publishing a companion document on diabetes later this year.

– Care Services Minister Paul Burstow

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