Care Quality Commission reveals conditions of our hospitals

As the Care Quality Commission releases their report on Royal Bournemouth Hospital, we speak to people in our region about their experience at the hospital. The hospital says it's 'sorry' for its mistakes and is working to much improvements. Richard Slee has this report

The Care Quality Commission report released today on the care of hospitals across the UK has revealed that the Royal Surrey was working to full capacity.

These capacity issues included the staffing levels for support staff as well as staffing on wards particularly the elderly.

Patients were generally positive in their comments about the care they received at the hospital and were keen to be involved in the improvement at the hospital.

They were at full capacity and staffing in some areas left little allowance for contingency planning.

The report found the staff to be caring but not all patients had their expectations met and cancer patients identified a number of improvements to be made.

A nationwide report into the quality of care in hospitals across our region has found that the Royal Bournemouth Hospital does not meet the required levels.

The damning report on the hospital said: "The seriousness of the impact of poor care on patients outweighed the many positive comments."

The Care Quality Commission, which is England's independent regulator of health and social care, also found that the hospital was heavily understaffed despite an increasing numbers of patients.

The report found that staff did not always receive mandatory training and were not trained specifically to the areas they might work in.

It also revealed that staff did not feel safe in the hospital and security arrangements made them feel vulnerable.

Following this report, the CQC will develop a plan of action to address the mentioned issues and the inspectors will go back to the hospital, ensuring the suitable measures are taken out.