Southern Water outage: Supplies restored to hundreds of homes in Kent in time for Christmas

Engineers have been working through the night to restore supply. Credit: ITV Meridian

Water supply has been restored to hundreds of homes in Kent in time for Christmas Day.

More than 1000 properties and businesses were left with no water over the last few days due to a burst water main which it's thought was located underground in the Strood area.

Southern Water have had engineers working overnight to locate the problem.

The company says that water supply has been restored to all those affected, bar 29 homes and 17 businesses.

A double delivery of bottled water has been delivered overnight to all the properties originally impacted.

The bottled water station at Keystone Medical Centre on Gun Lane, remains open on Christmas Day for those still without water.

Customers still experiencing no water or low pressure can collect bottled water from Keystone Medical Centre on Gun Lane. Credit: ITV Meridian

A Southern Water spokesperson said: “We’re very sorry to our customers in Strood for the ongoing disruption.

“We’re very sorry to our customers in Strood for the ongoing disruption.

"While we have managed to restore supplies to the majority of properties , at present we have 29 domestic and 17 commercial properties without water.

"We have arranged further bottled water deliveries for our domestic customers still without water.

"We will continue to redirect water and work 24/7 to locate and fix the underground leak.”

"Overnight our support teams provided a double delivery of bottled water directly to all households originally impacted, to make certain they had enough for Christmas Day.

"Although most homes will see their water has returned to normal, some may experience slightly reduced pressure.


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