Ten interesting Channel Tunnel facts in its 30th birthday week as staff describe 'miracles'
30 years since the first Eurotunnel train sped through the Channel Tunnel two of its long-serving workers have been describing the thrills and challenges of being part of the Folkestone to Calais service.
Daniel Hughes says he's amazed by how his team can work 'miracles' when things don't quite go to plan.
He's been with the company since the 32-mile route became operational on the 6th May 1994 when he started out as a crew member.
The Head of Infrastructure now leads a team of 400 staff that keep the key transport link running, when trains or systems occasionally break down.
Daniel Hughes explains how AI technology is being used in the future as Eurotunnel celebrates its 30th birthday
Daniel said, "No matter what it is they are almost the exciting times because of the recovery.
"I've witnessed what I can only describe as my team working miracles. You can watch an event unfold impacting the business.
"Everyone comes together and you go from a challenging situation to all of a sudden it's back to normal.
"I can reflect back on the last 30 years and how much we've evolved but we're now at a critical point.
"We're now working on digital technology. We have some high resolution cameras installed on trains so that we can target areas of maintenance at a less frequent rate to minimise the disturbance on our on our availability of our of our service."
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Ten things you might not know about the Channel Tunnel
The journey time from Folkestone to Calais takes 35 minutes
The tunnel does leak but it's all pumped away as part of its design
The section of the tunnel which goes below the sea is 25 metres long
It's 75 metres deep...a long way down
£4.65 billion was spent building the tunnel
The late Queen Elizabeth II and the President of France François Mitterrand opened the tunnel on the 6th May 1994
Each train is the size of seven football pitches
Since 2000, over four million dogs and cats have been transported through the Channel Tunnel
26 million red roses
travel through every Valentine’s Day to the UK
There are three tunnels. One for LeShuttle, one for Eurostar while the third is a service tunnel
Train Crew Manager Samantha Turk describes one of her more challenging shifts
Samantha Turk's been with the organisation for 24 years having started in the Duty Free shop.
She later became a crew member, then a driver and now is responsible for staff.
The Train Crew Manager said, "Every day can be completely different, and that is the thing with the job, you never know what's going to happen.
"Recently, I had two passenger that had forgotten all their travel essentials, their iPads, their travel tickets, their passports, and we had to make sure we got all their documents back out to them into the UK so they could travel safely afterwards.
"I have had a full tourist evacuation in the tunnel. It's fair to say it was one of the first big passenger evacuation transfers. It went very well."
Samantha says the company has supported her over the decades, especially when she had children.
"I've been here 24 years and I feel that they've looked after me from the beginning", she added.
"I was young when I started. I've had my family. They've looked after me and I've had my family and now I've gone on to be able to look forward to promotions.
"Certainly in our train crew department, we've all worked here quite a long time. And it is like coming in and seeing your family and your friends."
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