Bluewater cafe 'riddled' with mice as video shows vermin running through Coffee Republic
Watch the mouse running around a coffee shop in Bluewater.
A woman was left horrified after reportedly spotting mice running around a cafe in Bluewater.
The shopper, who has asked to remain anonymous, was sitting in chain cafe Coffee Republic when she spotted the creatures running around on Thursday (November 10).
She immediately started filming on her phone. The mouse can be seen creeping out from underneath plush red chairs, then scuttling across the floor out of eye range. Then what appears to be a second mouse is spotted lurking under the chairs.
The concerned shopper took to Twitter saying: "Bluewater! Coffee Republic is riddled in mice. They’re living in the torn furniture. The vermin will be horrendous.
"Millie's Cookie's and Burger King is first floor underneath Coffee Republic. Hygiene Standards need to be checked? Absolutely horrendous!"
She told KentLive she just saw this as an important health issue and wanted to raise awareness.
A spokesperson for Bluewater said: “We’re taking this issue very seriously and supporting Coffee Republic to resolve the situation as quickly as possible.”
A representative from Millie's Cookie's has responded to the claims via social media.
The biscuit brand said it could confirm the Millie's Cookies store has had the all clear in regards to pest control.
A spokesperson for Coffee Republic said: "On Thursday 10th, we were made aware that a rodent was seen in the seating area of the Coffee Republic.
"The incident appeared to have taken place after the shop had closed on Wednesday 9th.
"This was brought to our attention by Bluewater Shopping centre to whom the complaint was made.
"It is important to note that mice did not come from the food prep areas, storage or kitchen areas which all meet local council hygiene standards.
"The cleanliness of these key areas have not been affected as the rodent was isolated to the seating area.
"Nonetheless, we had a preventative pest control visit the previous week, and we had contacted our pest control company to re-attend with an emergency appointment on Friday 11th.
"We also have regular preventative pest control visits scheduled in as part of our operational processes. That has been sufficient to date in preventing such occurrences.
"As the seating area is open plan with the main shopping centre it appears the rodent may have entered from communal centre parts.
"As such we have also been in touch with Bluewater Shopping Centre to ensure they are taking appropriate action and their pest control contractor also attended on Friday 11th.
"Please note if there was any risk to the health of our staff or our customers we would close the site."