Thames Water to spend £11.7bn on improvements

Thames Water has announced that it is to spend £11.7billon on upgrading its infrastructure after the firm was made to pay £120m in compensation to customers who were affected by leakage problems in June.

The £11.7bn is part of Thames Water's five year strategy - between 2020 and 2025 - to cut the number of leaks by 15 percent and to reduce pollution incidents by almost 20 percent.

The water supplier also wants to generate enough green energy to power one hundred and fifteen thousand homes.

Juliette Fletcher has been looking at how the plan will affect the general public, and if the extra spending means higher bills for the firm's 15 million customers.