Commuters braced for disruption as Tube strike looms
Last-ditch talks aimed at averting strikes by London Underground workers in a row over ticket office closures are to be held.
Tube plans will 'radically improve customer service'
Plans to modernise the London Underground will "radically improve" customer service, the managing director has claimed.
Mike Brown has written an open letter to commuters outlining out plans to improve customer service while cutting down on the cost of fares as his organisation attempts to prevent strike action on the Tube next week.
Mr Brown said staff would move from behind glass screens and hidden offices to public areas of stations to create a "personalised customer service centre", replicating standards seen during the 2012 Olympics.
The plans will affect 950 jobs, but LU said 650 employees have already applied for voluntary redundancy.
An additional 200 staff will be needed for a new 24-hour Tube service at weekends, Mr Brown added.
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Weary London commuters prepare for inevitable strike
Weary London commuters were tonight offered little in the way of hope as another 48-hour tube strike appeared inevitable.
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New war of words erupts over Tube ticket office closures
A new war of words erupted today in the increasingly bitter dispute over ticket office closures on London Underground.
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Fresh attempt to halt Tube strike thrown into doubt
A fresh attempt to halt next week's tube strike was thrown into doubt as it emerged the RMT union may boycott new peace talks.