Water firm plans £29 surcharge
Thames Water has written to Ofwat, the industry regulator, to ask permission to charge customers an addition one-off fee of about £29 per household.
Thames Water unable to keep up with spiralling costs
Millions of households could end up paying more on their water bill because Thames Water has said it cannot keep up with spiralling costs.
Fourteen million customers face paying a one-off charge of £30 so that the company can balance its books.
In spite of profits of £150 million, Thames Water said it's unable to control costs in the way it had predicted.
Luke Hanrahan reports:
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Thames Water criticised for £29 bill rise request
Britain's biggest water company appeals to the water regulator to be allowed to charge its customers an extra £29 on top of their bills.
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Thames Water planning to hit customers with extra bill
Thames Water made profits of £150m last year, and gave shareholders £92m - so why is it wanting to charge customers an extra £30?