Water firm plans £29 surcharge
Thames Water has written to Ofwat, the industry regulator, to ask permission to charge customers an addition one-off fee of about £29 per household.
Thames Water should 'absorb costs' to keep bills down
Sir Tony Redmond, a board member for the Consumer Council for Water has said that he wished that Thames Water could have "absorbed some of the costs" to keep customers' bill down, after they proposed an one-off fee of £29 per household.
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Thames Water criticised for £29 bill rise request
Britain's biggest water company appeals to the water regulator to be allowed to charge its customers an extra £29 on top of their bills.
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Thames Water planning to hit customers with extra bill
Thames Water made profits of £150m last year, and gave shareholders £92m - so why is it wanting to charge customers an extra £30?