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Water firm plans £29 surcharge

Thames Water has written to Ofwat, the industry regulator, to ask permission to charge customers an addition one-off fee of about £29 per household.

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One-off bill charge to be 'spread over several years'

The director of Thames Water Richard Aylard has defended the company's proposal to charge customers an one-off fee of £29. Mr Aylard said that although "in principle" it will be a one-off charge, they would like to recommend "spreading if for several years".

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