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Couple 'fined' £100 for bad review of Blackpool hotel

A couple claim they've been fined £100 by a Blackpool hotel after giving them a bad review online. Tony and Jan Jenkinson from Whitehaven posted negative comments on Tripadvisor after a night at the Broadway Hotel

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TripAdvisor: hotels shouldn't 'bully' reviewers

A spokesperson for the travel reviews site TripAdvisor says it is against the "spirit" of online reviews for a hotel owner to attempt to bully any online reviewers.

TripAdvisor spokesman James Kay said:

"While, thankfully, such instances are very rare, it is completely against the spirit and policies of our site for any business owner to attempt to bully or intimidate reviewers who have had a negative experience.

"Where we find evidence of a business doing so, we will take action to protect the integrity of our site."

– TripAdvisor spokesman James Kay

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