A couple claim they've been fined £100 by a Blackpool hotel after giving them a bad review online. Tony and Jan Jenkinson from Whitehaven posted negative comments on Tripadvisor after a night at the Broadway Hotel
A couple "fined" by a hotel in Blackpool after they wrote a damning review about it are to be given a refund.
Tony and Jan Jenkinson said they were charged an extra £100 after describing the Broadway Hotel as a "filthy, stinking hovel" on TripAdvisor.
When they queried the charge, they were said to have been told it was incurred under a "no bad review policy" included in the terms and conditions.
Blackpool Council said they understood that the hotel will reimburse them, as well as scrapping the policy.
Gillian Campbell, cabinet member responsible for public protection at the local authority, said:
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