A couple claim they've been fined £100 by a Blackpool hotel after giving them a bad review online. Tony and Jan Jenkinson from Whitehaven posted negative comments on Tripadvisor after a night at the Broadway Hotel
A couple claim they've been 'fined' £100 by a Blackpool hotel after giving them a bad review online. Tony and Jan Jenkinson from Whitehaven posted negative comments on Tripadvisor after a night at the Broadway Hotel. They later found the money had bee charged to their credit card. The hotel said its policy was to charge for "bad" reviews.
The policy, contained in a booking document, reads: "Despite the fact that repeat customers and couples love our hotel, your friends and family may not. For every bad review left on any website, the group organiser will be charged a maximum £100 per review." Trading Standards are investigating.
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