'Human error' leaves thousands of people in Guernsey without pay or pensions

Thousands of people in Guernsey were left without pay or pensions this morning following a 'human error' in the payroll processing Credit: ITV Channel

Around 5,000 people in Guernsey didn't receive their salaries and pensions this morning because of a human payroll error.

It affected staff from the emergency services, including police officers and members of the fire service alongside all retired former States of Guernsey staff who did not receive their pensions.

A spokesperson from the States of Guernsey says: "This was a human error and is being addressed urgently."

In an updated statement from the States of Guernsey, it was confirmed payments have been reinstated to those affected.

It read: "As of 5.30pm [30 November] all of the circa 5,000 payments have been made.

"We apologise to our staff and former employees for the inconvenience and anxiety these issues have caused. If anyone has incurred any financial challenges as a result of these late payments, they are asked to please contact payroll@gov.gg so that we can support them."

Want to find out more about the stories making the headlines? Don't miss Channelcast - the Channel Islands current affairs podcast brought to you by ITV News: