Channel Islands Helplines and Advice

  • Channel
If you need support about an issue raised in one of Channel's programmes, there are local organisations who can help. Credit: PA Images

If you need support about an issue raised in one of ITV Channel's stories, there are local organisations who can help. If someone is in immediate danger, call 999.

This Christmas, Mind Jersey is reminding residents that support is available throughout the holiday season.

The Friends of Mine Drop-in centre on Seale Street is open every weekday in December except for Christmas Day (Wednesday 25 December) and Boxing Day (Thursday 26 December).

Mind Jersey is open from 10am-4pm on these days.

📞 Channel Islands Help & Advice

If you or someone you know has been affected by issues covered in our stories​, click the relevant subject below for ​information, advice and support​.

Abortion

Jersey:

  • General Hospital Antenatal Clinic01534 442495

Guernsey:

Alcohol

⚠️ If someone is at immediate risk of harm, call 999.

‎

Jersey:

  • Alcohol and Drugs Service Pathway Team01534 445008 or a&dservice@health.gov.je

  • Alcoholics Anonymous01534 726681

  • AL-Anon Family Support01534 870924

  • Silkworth01534 729060

Guernsey:

Alzheimer's and dementia

Jersey:

  • Dementia Jersey01534 723419info@dementia.jewww.dementia.je

  • Jersey Alzheimers Association

    01534 723 519

  • Hospital Memory Clinic01534 442000pals@health.gov.jewww.gov.je

Guernsey:

Anxiety, stress and panic attacks

Jersey:

  • Jersey Talking Therapies24/7 emergency helpline: 01534 445290General enquiries: 01534 444550 / jtt@health.gov.je

  • Mind Jersey07829 933929 / admin@mindjersey.org

  • Youth Enquiry ServiceFree confidential support for young people.01534 280530 / yes@jys.je

Guernsey:

  • Health Minds01481 227744 / healthyminds@gov.gg

Bereavement

Jersey:

  • Jersey Hospice Care

01534 285144bereavement@jerseyhospicecare.comwww.jerseyhospicecare.com

  • Philip's Footprints (supports families through baby and child loss)

07797 844336support@philipsfootprints.orgwww.philipsfootprints.org

  • Psychological Assessment and Therapy Service

01534 444550pats@health.gov.jewww.gov.je

Guernsey:

  • Guernsey Bereavement Service

01481 257778admin@gbs.org.ggwww.guernseybereavementservice.com

Blood, tissue and organ donation

Jersey:

Guernsey:

Body image and eating disorders

Jersey:

Guernsey:

Cancer

Jersey:

  • Friends of Jersey Oncology01534 442569fojo.je

  • Macmillan Cancer SupportOasis wellbeing centre: 01534 498188Helpline: 0808 808 0000Oasis, Lido Medical Centre, St Saviour's Road, St Saviour, Jersey, JE2 7LAmacmillanjersey.com

  • Jersey Cancer Relief01534 618148jerseycancerrelief.org

Guernsey:

Children & Young People

Jersey:

Guernsey:

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Chronic pain

Jersey:

  • Hospital Pain ClinicOverdale Hospital, Westmount Road, St Helier, Jersey, JE2 3UH01534 444531

  • Pain Support Jersey07797 952165painsupportjersey.com

Guernsey:

  • Pain Management Service01481 220000

Crime

⚠️ If a crime is happening right now, an offender is nearby or someone is in immediate danger, call 999.

Jersey:

Guernsey:

  • Bailiwick Law Enforcement01481 222222 (non-emergency calls)controlroom@guernsey.pnn.police.ukwww.guernsey.police.uk

Death and end-of-life care

Jersey:

  • Jersey Hospice CareMain service: 01534 876555 / administration@jerseyhospicecare.comBereavement support: 01534 285144 / bereavement@jerseyhospicecare.comjerseyhospicecare.com

  • Listening Lounge01534 866793linc.je

  • Samaritans116 1230330 094 5717

Guernsey:

Disability

Jersey:

Guernsey:

Discrimination

⚠️ If someone is at immediate risk of harm, call the police on 999.

Jersey:

Guernsey:

Domestic abuse

⚠️ If someone is at immediate risk of harm, call the police on 999.

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Jersey:

Guernsey:

Drugs

⚠️ If someone is at immediate risk of harm, call for an ambulance on 999.

‎

Jersey:

Guernsey:

Finances and debt

Jersey:

Guernsey:

  • Guernsey Community Savings01481 700360information@gcs.ggwww.gcs.gg

Fraud and scams

⚠️ If you have lost money to a scam, call the police on 01534 612612 in Jersey or 01481 222222 in Guernsey.

‎

Jersey:

Guernsey:

  • States of Guernseywww.gov.gg

  • Office of the Data Protection Authority01481 742074enquiries@odpa.ggwww.odpa.gg

Gambling

Jersey:

Guernsey:

Gender dysphoria

Jersey:

Guernsey:

Harassment and stalking

⚠️ If someone is in immediate danger, call the police on 999.

‎

Jersey:

Guernsey:

Homelessness

Jersey:

Guernsey:

  • Maison St Pierre01481 234456maisonstpierre@cwgsy.netwww.msp.org.gg

  • Nightstop Guernsey01481 700218guernsey@actionforchildren.org.uk

Mental health

⚠️ If someone is at immediate risk of harm, call 999.

‎

Jersey:

  • Jersey Talking Therapies24/7 emergency number: 01534 445290Other enquiries: 01534 444550jtt@health.gov.jewww.gov.je

  • Listening Lounge01534 866793info@listeninglounge.carewww.listeninglounge.care

  • Mind Jersey07829 933929admin@mindjersey.orgwww.mindjersey.org

  • Psychological Assessment and Therapy Service01534 444550pats@health.gov.jewww.gov.je

  • Samaritans30 Hue Street, St Helier, JE2 3RE01534 116123jo@samaritans.orgwww.samaritans.org

  • Youth Enquiry ServiceEagle House, La Colomberie, St Helier, JE2 4QB0800 735 0010yes@jys.jewww.yes.je

Guernsey:

Old Age

Jersey:

Guernsey:

Pregnancy and post-natal care

Jersey:

  • Assisted Reproduction Unit01534 444082jerseyaru@health.gov.jewww.gov.je

  • Community Midwives01534 449139

  • Family Nursing and Home Care01534 443600www.fnhc.org.je

  • NSPCC01534 760800jersey@nspcc.org.ukwww.nspcc.org.uk

Guernsey:

  • Loveridge Ward01481 224377

Rape / Sexual Assault

⚠️ If someone is at immediate risk of harm, call the police on 999.

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Jersey:

Guernsey:

Relationships

Jersey:

Guernsey:

Sexual health

Jersey:

Guernsey:

Smoking

Jersey:

  • Help2Quit Service0800 735 1155help2quit@health.gov.jewww.gov.je

Guernsey:

Suicide prevention

⚠️ If someone is in immediate danger, call 999.

‎

Jersey:

Guernsey:

Whistleblowing

Jersey:

  • Government of Jersey / public sector0800 069 8007Make a report

  • Jersey Financial Services Commission01534 887557

Guernsey:

  • Guernsey Financial Services Commission01481 748094whistleblower@gfsc.gg

  • States of Guernsey (internal whistleblowing hotline)01481 717599