People who have booked holidays are concerned they will not get their money back, despite the trip being cancelled.
Daniel Perrier from Jersey spent thousands of pounds on a family trip to Florida, where he was due to stay at Disney's Animal Kingdom with his wife and two children.
It is a holiday that was cancelled by the travel company, TUI, after countries shut their borders.
But despite the holiday being cancelled Daniel is struggling to get a full refund from the travel provider, after he was told he is not entitled to one because he booked through a third party booking agency.
Credit: ITV Channel TV
On the advice of trading standards he is now raising a travel insurance claim for a holiday that was never provided.
Credit: ITV Channel TV
Carl Walker from Jersey's Consumer Council is urging Islanders to 'hold their nerve' and wait for the full refund they are legally entitled too before accepting a credit note or voucher.
ITV News contacted the travel company, TUI, for a response to Mr Perrier's holiday cancellation. They issued the following statement:
