'Harrowing experience to know they died in an unhappy and undeserved manner'

In a statement on behalf of the families who lost their loved ones at a Hospital Trust, a spokesman said the conclusion of the case "goes some way to bringing the closure that they all need".

The families' statement said:

• Joy was a very busy, cheerful lady who was highly thought of by her family. She enjoyed volunteering at Cannock Hospital for nearly 20 years. She loved gardening and grew flowers. She also loved watching cricket and tennis.
• Patrick and his wife were childhood sweethearts and were happily married for 57 years. His untimely death has left the family heartbroken and he is terribly missed.
• Jean enjoyed playing bingo and darts. She was a very good cook and the family often enjoyed Sunday roasts.
• Ivy led a quiet life and took pride in her home and garden. She loved to knit and sow and was the figure-head of the family. Her family were her world.

They further added:

The families expected their loved ones to return home from Stafford Hospital, having had the correct care and treatment. Their lives should not have ended when they did. It has been a harrowing experience to know they died in an unhappy and undeserved manner.

The families acknowledge the Trust's unreserved apologies and the conclusion of this case goes some way in bringing them the closure that they all need. It is hoped that lessons will be learnt.