Much criticised Magical Journey Christmas experience closes its doors

We are truly sorry. After all we've been through having to shutdown in the final week is devastating. Although we had quite the time of it in the press and on social media, feedback was great with over 600 four and five star reviews. However, today a key financial backer has dropped out leaving us in the lurch. We have tried desperately over the last few hours to find a replacement but to no avail.

We have now all received an email saying it is closing down and we cannot get a refund from them - we have to claim it back ourselves. Not only is this time consuming and costly to us with phone calls etc. some people can't afford to take their children elsewhere when the Magical Journey cost so much. We all have to face the issue of finding somewhere to take our children this late in the day when places are booked up.