Severn Trent see calls double during freak flash floods

Water company Severn Trent says it's seen calls to its call centres double during the wild weather.

The firm, which has its headquarters based in Coventry, says it's received 100% more calls than it normally would at this time of year.

Most people have been ringing to get advice on or to report cases of flooding.

Pete Collins, waste water manager for Severn Trent said:

“We were aware that this weather was coming and we’ve worked hard to get ready for it. We’ve got extra staff on the phones in our call centre and additional teams available on the ground to deal with flooding issues. We’re also out keeping an eye on those areas with a high risk of flooding."