M6 toll services named best in the UK for second year running

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Motorway service station Norton Canes on the M6 Toll in Staffordshire has been ranked the best in England for the second year running.

Transport Focus surveyed 11,600 customers for their opinion on subjects such as cleanliness, food and drink range, friendliness of staff and value for money at 111 service areas in England between February and April.

Norton Canes topped the ranking in the annual survey, at 99%.

Meanwhile, Severn Bridge services in Gloucestershire has been ranked the least popular in England.

The Moto-owned site has received several critical Google reviews in recentmonths. One described it as "tired and overdue a refit", while another said it is "not very clean" and the restaurant had "flies buzzing about".

The second lowest ranked service area was Burtonwood on the M62 in Cheshire, where 73% of visitors were satisfied.

This was followed by Cullompton on the M5 in Devon (74%), Frankley southbound on the M5 in Worcestershire (75%) and Charnock Richard southbound on the M6 in Lancashire (77%).

Transport Focus chief executive Anthony Smith said:

Transport Focus surveyed 11,600 customers for their opinion on subjects such as cleanliness, food and drink range Credit: Good Morning Britain

Moto's chief executive Ken McMeikan said: