Full report: Give the dog a phone

A black labrador who can answer the phone and empty the washing machine has changed the life of a Cumbrian woman with multiple sclerosis.

Grainne O'Connor from Kirkby Stephen was diagnosed with the condition in 2001 and finds it increasingly difficult to pick things up and carry out every day tasks.

She says the disability assistance dog Tori is far more than just her best friend.

Kim Inglis has been to meet them: