Greggs stores reopen after being forced to close as chain suffered IT outage

A technical issue impacting the till systems has now been resolved according to the company

Greggs stores across the country have reopened after the chain suffered from IT problems on Wednesday morning.

The issue, which impacted the till systems, has been resolved in the majority stores, the company said.

Most stores are now said to be able to take both cash and card payments again, with Greggs saying it expects the issue to "fully resolved shortly."

On March 20, the nationwide chain suffered from IT problems during peak breakfast time meaning many stores were shut or had to go cashless.

Some branches asked customers to place orders outside using the Greggs mobile app before food could be given to them.

Stores in cities including London, Newcastle, Manchester, Cardiff and Glasgow were all reportedly affected, with customers unable to buy items.

One City of London shop had a sign on its door, telling customers: "We currently have an issue with our tills which means we can't take cash or card payments right now." The Ludgate Hill shop sign was headed: "Oh Crumbs!"

The north-east based company is the latest to experience an IT outage in the last week, with McDonald's, Sainsbury's and Tesco's all suffering too.

Greggs operates more than 2,450 shops across the UK.

A statement from the company said: "We have now resolved the technical issue that affected tills in some of our shops earlier this morning. "The majority of shops affected are now able to take card and cash payments again and we expect the issue to be fully resolved shortly. "We apologise for the inconvenience this may have caused to our customers."

Greggs also published an apology on social media site X, formerly known as Twitter, saying that shops were open as usual and concluding with: "Bring on the Sausage Rolls..."

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