Virgin Media hit by second major outage in a day just hours after first repaired

74% of users who reported issues were having problems with their landline internet. Credit: PA

Virgin Media has been struck by a second major outage in a day, just hours after it said it had fixed the first problem which saw tens of thousands of customers struggling to access the internet.

According to Downtetector, a site which tracks service outages, more than 34,000 reported problems with their internet between 4pm and 5pm on Tuesday.

This comes after Virgin Media's internet suffered outages throughout the night with problems starting around 2am.

Another peak came at around 7am, when almost 26,500 customers reported outages.

At 11.30am Virgin Media tweeted it had restored broadband services, but less than six hours later they appear to have gone down again.

According to Downdetector, customers in major cities like London, Birmingham and Cardiff were more prone to issues in the first outage.

By approximately 9am, the number of outage reports appeared to fall dramatically, with around 1,400 customers saying they were struggling to connect to the internet.

At around 11.30am, almost 10 hours after the outage began, Virgin Media announced that it had restored broadband services.

A heat map shows where Virgin Media customers who reported problems were concentrated. Credit: downdetector.co.uk

There were also similar spikes in Downdetector reports at around 2am and 7am for other telecom providers, including BT, O2 and TalkTalk.

Virgin Orbit, another company carrying the Virgin brand, also suffered a blow on Tuesday.

The satellite launch firm filed for bankruptcy in the US after failing to secure rescue funding.

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