NHS Covid-19 contact tracing app: Problems over processing coronavirus test results now fixed
A problem preventing users of the NHS Covid-19 app in England logging a positive test result has now been resolved, the department of health has said.
However those who book a test outside the app still cannot log negative results.
Concerns were expressed when it emerged people tested in NHS hospitals or Public Health England (PHE) labs or those taking part in the Office for National Statistics infection survey could not enter their results on the newly-launched app.
The app, which has been available for download across England and Wales since Thursday, has been hailed by Health Secretary Matt Hancock as an "important step forward" in the fight against the virus.
A tweet from the official app account on Friday confirmed that certain test results could not be recorded, after a user tweeted to say he was being asked for a code - which he did not have - in order to enter his result.
A day later, the Department of Health and Social Care (DHSC) confirmed it was "urgently working" to resolve the issue.
On Saturday evening, a spokeswoman said: "Everyone who receives a positive test result can log their result on the app."
She added: "A minority of people, such as hospital patients, who were unable to log their positive result can now request a code when contacted by NHS Test and Trace to input on their app."
But users who report symptoms through the app and then book a test outside the app are still unable to log a negative result, the spokeswoman confirmed.
She said they are looking into providing that option after feedback from users.